Privacy Policy
This Privacy Policy outlines how 4XD IT Solutions collects, processes, and uses personal data. We are committed to handling your personal information in accordance with applicable data protection laws and regulations.
Through this policy, we aim to inform you—as a user, customer, or visitor—about how your personal data is managed when you interact with our services.
1. Collection and Use of Personal Data
We collect and process personal data in several contexts, including when you access our website, use our services, or engage with us as part of a contractual relationship.
a. Website Usage and Cookies
When you visit the website of 4XD IT Solutions, certain information is automatically collected through the use of cookies and similar tracking technologies. This information may include your IP address, browser type and version, device type, operating system, the pages you visit, the time spent on each page, referral sources, and your interactions with the website. This data helps us understand how visitors use our site, enabling us to improve its functionality, enhance the user experience, and tailor content more effectively.
We use different types of cookies for specific purposes. Essential cookies are necessary for the basic operation of the site, while analytics cookies help us understand user behavior and optimize performance. Functional cookies enhance your experience by remembering preferences, and marketing cookies allow us to deliver personalized advertisements and measure their effectiveness.
b. Information You Provide Voluntarily
While using our services, you may be asked to provide personal information that can be used to contact or identify you. This may include, but is not limited to:
- First and last name
- Email address
- Phone number
This data is used to deliver our services, communicate with you, and support your experience with 4XD IT Solutions.
c. Usage Data
We automatically collect certain information—referred to as Usage Data—when you access or interact with our services. This data helps us understand how our services are being used and supports improvements to functionality, security, and user experience.
2. Contractual & Business Relationships
When you or your organization enters into an agreement with 4XD IT Solutions for the provision of IT services, products, or software, we process the personal data necessary to fulfill the terms of the contract.
We may also contact you in relation to service delivery, customer satisfaction surveys, or for market research purposes.
3. Data Accuracy and Enhancement
The personal data we collect—whether directly from you or from other interactions—may be combined to improve the accuracy, completeness, and relevance of the information. This allows us to better tailor our services and communications to your needs.
4. Third-Party Services
We may engage third-party companies or individuals to facilitate our services, provide services on our behalf, perform service-related activities, or assist us in analyzing how our services are used. These third parties will only have access to your personal data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Legal Compliance
We may disclose your personal information if required to do so by law, regulation, or legal process, such as a subpoena, court order, or government request, or when we believe in good faith that such disclosure is necessary to comply with legal obligations.
6. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Changes become effective as soon as they are published on this page.
7. Contact Us
If you have questions or concerns about how we handle your personal data, please contact us at:
Email: info@4xditsolutions.com
Phone: +447353171868
Address: Pinnacle House, Newark Rd, Peterborough PE1 5YD